Cancellation And Refund Policy

1. Subscription Plans
Users can cancel their subscriptions at any time during the billing cycle. No cancellation fees will be applied. The cancellation will be effective immediately, and the user will not be billed for the next billing cycle.

2. Refund Eligibility
Once subscription charges are paid, they are non-refundable. Refunds are only applicable if the user cancels their subscription within two days after the initial purchase.

3. Refund Request Process
Users must submit a refund request from the registered mail address to Risimide (contact@risimide.com). Refund requests should include relevant details, such as the reason for cancellation and any supporting documentation if required.

4. Refund Processing Time
Refunds will be processed within a reasonable time frame, typically within 7-14 business days. Processing times may vary based on payment methods and financial institutions.

5. Exceptions and Conditions

5.1 Free Trials:
Users participating in a free trial are not eligible for refunds.

5.2 Promotional Offers:
Refund policies for promotional offers or discounts may differ and will be specified at the time of the promotion.

5.3 Service Disruptions:
In the event of service disruptions or technical issues that significantly impact the user experience, users may be eligible for refunds or credits.

6. Communication
Users will be notified in advance of any changes to the cancellation and refund policy.

7. Customer Support
Customers can connect through chatbot or mail contact@risimide.com.